At Echad Designs, we don't charge any taxes, VAT, or other hidden charges to the price of your order. You pay what you see on the checkout page, i.e. the subtotal of your items + the shipping cost.
Our office is located in London we are happily serving customers all over the world. Therefore anything you buy from us is going to be imported into your country and, in some cases, may be subject to customs or import duties on delivery.
Recipients are responsible for any additional charges for customs clearance. Echad Designs has no control over the imposition of these customs or import duties and cannot predict what (if any) duties there will be.
Duty, customs tariffs and Value Added Tax (VAT) are set by the destination country and determined based on a combination of the country of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a harmonised system adopted and used by destination countries. VAT rates are set by the destination country. Echad Designs usually fill with a very low price on the value of package to help you the client to avoid the high duty, customs tariffs, VAT and/or taxes.
Postage and package fee to be added to your total cost at checkout.
Standard Delivery (UK) 3 - 5 working days excluding bank holidays £4.95, 0-10kg
Express Delivery (UK) 1 - 3 working days excluding bank holidays £6.95, 0-10kg
Standard Delivery (International) 7 -10 working days excluding bank holidays £10.95, 0-10kg
Recorded Delivery (International) 5 - 7 working days excluding bank holidays £14.95, 0-10kg
Placing your orders
When placing your order please be assured if stocks are available and you live within the UK your delivery will arrive within 5 working days or 5 working days after payment by cheque is processed.
If you are living outside of main land United Kingdom your items will be delivered according to 1st class or 2nd class delivery postage and package is included.
We take every care to ensure your goods are delivered to you in prime condition, although we can not be held responsible for damage made to goods during transit. However if goods are damaged during transit under statutory law you may apply for full reimbursement.
To place your order please complete the form below and make cheques payable to ‘Echad Designs’ also on the reverse side of the cheque please write the item(s) reference number.
It is important to Us that You are delighted with all our Products. If there is any reason why You are not completely satisfied with any Product You order from us, You can simply return it to Us within 14 days from receipt and you can supply the despatch note as your proof of purchase. If after purchase, any Product fails to give reasonable wear - due to either defective workmanship or materials. We will credit the purchase price to your account. This guarantee is in addition to and does not affect your statutory rights.
Our carriers are unable to deliver to the following locations: Airports, Hospitals and Prisons. We will also at our discretion exclude delivery to any addresses which are considered to be insecure.
Echad Designs cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier. We can deliver to British Forces Post Office (BFPO) addresses. Express delivery orders will be delivered within 1 – 2 working days.
ALL deliveries will be made between 07:00 and 21:00 Monday – Saturday (excluding Bank Holidays). Please note the following conditions:-
UK Express delivery is not available to the following locations:
Please see ‘UK standard delivery’ for an alternative delivery service.
UK Standard Delivery
We aim to deliver all mainland UK standard delivery Orders within 3 - 4 days.
We aim to meet these timescales but during busy period (including sale) deliveries may take a little longer.
ALL deliveries will be made between 07:00 and 21:00 Monday-Saturday (excluding Sundays and Bank Holidays).
Sorry, but we are unable to deliver on Bank Holidays - please allow an extra working day for orders sent by Standard Delivery during UK Bank Holidays.
We also deliver to the Channel Islands.
Whilst We will endeavour to deliver Products to You as soon as possible We shall not be liable for any failure to make delivery within either the Express or Standard Delivery time estimates stated above.
Recipients of deliveries made outside the UK may have to pay import duty or formal customs entry fees. Any customs or import duties are charged once the goods reach the destination country and these charges are Your responsibility and must be paid by the recipient. Unfortunately we have no control over these charges and cannot tell You what the cost would be as customs policies and import duties vary from country to country.