Returns Policy

Returns policy

You have 28 days from time of receipt of purchase in which to return an item if for some reason you are not satisfied with any product, statutory laws terms and conditions state the item(s) must not have been worn or torn whilst in your care and all original tags and labels must still be intact.

If you meet these requirements please send an e-mail for the Attn of: Clientele Services E-mail: echaddesigns@hotmail.com

Client Services will e-mail you the return address details, however we do not cover the cost to return items. We would advise you to return said item using track and sign delivery service.  On receipt of said item intact and requirements have been met, we will reimburse your account accordingly minus delivery charges within 24 hours of receipt week days only, except bank holidays. 

Our business opening hours as stated at the footer of our website.

For all other enquiries regarding our clothing range our friendly team will only be to happy to assist you please do not hesitate to address your enquiry Attn: Clientele Services E-mail: echaddesigns@hotmail.com. 

Thank you.