Orders

Be aware there may be a period of delay between new stock arriving in store from India, in that case if we are dealing with an enquiry on your behalf we will keep your informed notifying you of expected delivery date.  

Postage and package fee to be added to your total cost at checkout.   

Standard Delivery (UK) 3 - 5 working days excluding bank holidays £4.95, 0-10kg

Express Delivery (UK) 1 - 3 working days excluding bank holidays £6.95, 0-10kg

Standard Delivery (International)  7 -14 working days excluding bank holidays £10.95, 0-10kg        

Our Guarantee 
It is important to Us that You are delighted with all our Products. If there is any reason why You are not completely satisfied with any Product You order from us, You can simply return it to Us within 14 days from receipt and you can supply the despatch note as your proof of purchase. If after purchase, any Product fails to give reasonable wear - due to either defective workmanship or materials We will credit the purchase price to your account This guarantee is in addition to and does not affect your statutory rights.

Delivery Locations 
Our carriers are unable to deliver to the following locations: Airports, Hospitals and Prisons. We will also at our discretion exclude delivery to any addresses which are considered to be insecure.

Echad Designs cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier. We can deliver to British Forces Post Office (BFPO) addresses. Express delivery orders will be delivered within (1) –  (2) working days. 

ALL deliveries will be made between 07:00 and 21:00 Monday – Saturday (excluding Bank Holidays). Please note the following conditions:-

UK Express delivery is not available to the following locations:

Please see ‘UK standard delivery’ for an alternative delivery service.

UK Standard Delivery 
We aim to deliver all mainland UK standard delivery Orders within 3 - 5 working days.

We aim to meet these timescales but during busy period (including sale) deliveries may take a little longer.

ALL deliveries will be made between 07:00 and 21:00 Monday-Saturday (excluding Sundays and Bank Holidays).

Sorry, but we are unable to deliver on Bank Holidays - please allow an extra working day for orders sent by Standard Delivery during UK Bank Holidays.

We also deliver to the Channel Islands. 

Whilst We will endeavour to deliver Products to You as soon as possible We shall not be liable for any failure to make delivery within either the Express or Standard Delivery time estimates stated above.

Recipients of deliveries made outside the UK may have to pay import duty or formal customs entry fees. Any customs or import duties are charged once the goods reach the destination country and these charges are Your responsibility and must be paid by the recipient. Unfortunately we have no control over these charges and cannot tell You what the cost would be as customs policies and import duties vary from country to country.